Aspects of Successful Disease Management

Changing long engrained behaviors to help someone control their chronic disease requires constant vigilance and emotional support at the moment it is needed most — this is best accomplished with an integrated system of human interactions facilitated by technology.

Central Goals of Disease Management —

• Preventing disease exacerbations, complications, hospitalizations, and invasive procedures by preventing conditions from worsening
• Empowering patients to support their own health
• Supporting the physician and other providers in creating and maintaining the patient’s plan of care

Critical Attributes of Successful Disease Management Programs —

• Provides practical advice and information tailored to the individual’s unique needs
• Gives emotional support and motivation to drive difficult and fundamental, lifestyle changes
• Shares information “real time” — always there with the patient when help can be most effective

Success Achieved Through Technology Facilitating the "Human Touch" —

• Different combinations of technology integration and quality/quantity of
  human touches affect potential for program effectiveness